Help! I Need Help!

Here’s what you need to do:

  1. Call me first, so I know to connect to your computer.
  2. Click the button below and when asked, click Run or Open to launch the Remote.exe program.
  3. Tell me the provided ID and password, I’ll need those to connect.

If the button above does not work, try clicking here.

Other Remote Support Downloads

To use the 1stbyte Splashtop Streamer –
Download the file and save it. Find the download, it should be called “fb-splashtop.exe”
then right-click it and select “Run As Administrator”.
Say yes/allow/continue to run the installer.